Truck Repair & Truck Maintenance Services (2024)

Frequently Asked Questions

• Our RushCare Customer Support Team can be reached at 855-787-4223.

• Yes. Our nationwide maintenance and service specials can be viewed here.

• Rush Truck Centers offers extended hours and weekend service across the country. To find the exact hours of operation, find the location nearest you.

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• Yes, the RushCare Customer Support Team provides 24/7 support, from finding the nearest Rush Truck Centers location to providing technical support, scheduling service or dispatching roadside assistance.

  Contact RushCare Customer Support at 855-787-4223 for roadside assistance.

• At Rush Truck Centers, we offer three PM packages for all makes and models of commercial vehicles. Each package includes a different level of inspection and thorough review of critical vehicle components. Our Quick Lube PM package includes a 32-point inspection, an oil change, chassis lubrication and fuel filter replacement. The “A” Service PM package includes a 73-point inspection as well as a radiator/surge tank cap pressure test. And the comprehensive “B” Service PM package consists of an 86-point inspection, DOT inspection, water filter replacement, cooling system pressure test and coolant test.

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• Our Quick Lube preventive maintenance service consists of a 32-point inspection that includes an oil change, chassis lubrication and a review of the everyday operational components of your vehicle such as the fluids, brakes, HVAC, etc.

• Our mobile service technicians are fully equipped with onboard computer diagnostics, air and lube delivery, welding capabilities, and the tools and parts to perform a wide range of services in the field, including engine, HVAC, exhaust, hydraulic, door, bumper, hood and light repairs.

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• No, whether your truck was purchased from Rush Truck Centers or is part of your existing fleet, one vehicle or a fleet of trucks, we work with you to customize a maintenance plan that includes the services you need.

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• All Contract Maintenance plans include the following services: scheduled preventive maintenance, annual DOT inspections, aftertreatment (DPF and DOC) cleaning, transmission and differential service maintenance, valve adjustment and coolant system maintenance. Additional services are also available upon request.

• Service Connect is Rush Truck Centers’ online service communication system that offers a 360-degree view of the status of your vehicle, your service history and a live chat portal that connects you directly to our agents.

• Fill out our enrollment form to sign up and begin tracking all aspects of the service process while your vehicle is in our shop. You can also contact our RushCare Customer Support Team at 855-787-4223 or RushCare@RushEnterprises.com for more information.

• Rush Truck Centers offers four different levels of DPF and DOC cleaning packages; the pricing for each package varies.

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• Rush Truck Centers offers certified Ford parts and service support at nine of our dealership locations across the U.S. You can request a Ford service appointment by clicking the button below and clicking “Request Service” at your nearest dealership.

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• Our expert technicians go through extensive training and are certified to work on Eaton Hybrid Electric Drive Systems as well as other alternative fuel technologies, including CNG, LNG and propane-powered engines and fuel systems. We make it our business to keep up to date on all state and federal emissions regulations to ensure your trucks are in compliance with EPA, CARB, Port and designated non-attainment and anti-idling area standards.